In a Discussion with Boris Panov – Logistics Manager and Load Planner

If you search for “trucking management system” on the web, you will get advertisements for software or bragging features of several companies. The question of which is the best and which would fit your needs would be a lot to decide. So, TruckSmartz interviewed influencers from the logistics industry so that you can trust professionals.

Boris Panov

Who did we interview?

Boris Panov is the Logistics Manager and Load Planner of Superior Dispatch Service. It is a company that offers various services within the logistics & transportation industry in the US. The all-around services it offers make it stand out from the rest, enabling carriers to function smoothly in day-to-day operations.

Learnings From the Experiences of the Influencer

Question 1- What’s your vision for “superior dispatch service” to achieve by 2025?

We have a new building under construction that we expect to be done by the end of 2024. By 2025 our vision is to provide our customers with excellent service. At this moment, we are getting so many service requests we cannot provide. By then, we will be able to provide services for more customers. The goal of the Superior Dispatch Service story is to have more satisfied customers not only by 2025 but on a daily basis.

Question 2: What potential do you see for the logistics industry as a whole post-pandemic?

In this industry, things are getting changed really fast. For a moment when we saw a few bright days after the pandemic, now we are facing a recession which is also a big challenge for the entire world. But regardless of the potential out there, I personally see it in technology and digitalization.

Question 3: Any specific business magazines that the logistics manager should consider?

I am a huge fan of FreightWaves; there are many insightful pieces of information that help with them. Also, Freight Caviar is doing an amazing job with its newsletters.

Question 4: What is the best event that you attended in 2022? Would you like to share its key takeaways?

I am based in Europe and work in the North America Domestic market. I could not get to the USA this year to attend any of the events live, but I watched many of them online. The best one that is worth mentioning is F3 by FreightWaves in Chattanooga, TN, which happened in October this year.

The best one I attended was the 5th Regional E-Commerce Conference in Skopje, Macedonia, last month.

Question 5: A piece of advice that you’d like to share with our readers?

Every company is a story on its own. What can work for some individuals doesn’t mean it will also work for yourself and your business, or vice versa. It’s important to stay connected with the industry.

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